Big News: We’ve Upgraded How You Stay Informed

We’re excited to unveil two major updates—our brand-new status page and revamped communication preferences—crafted to keep you informed in real time, in control of what matters, and always one step ahead.

Real-Time Transparency: Meet Our New Status Page 

We’ve officially partnered with Instatus to bring you a modern, real-time status platform that’s faster, smarter, and easier to use. This new solution ensures you’re always the first to know what’s happening with our platform.

Why the change? Because you asked for more clarity, more flexibility, and more control.

Here’s what you’ll get with Instatus:

  • Real-Time Updates: Immediate visibility into incidents, maintenance, and performance.
  • Multi-Channel Notifications: Get alerts your way—email, SMS, Slack, Teams, RSS, and even API integrations.
  • Component-Level Details: Know exactly which service is affected—no guesswork.
  • Auto-Posted Updates: Our monitoring tools talk directly to Instatus, so you see issues the moment we do.
  • Third-Party Component Support: Already using Instatus? You can now add OITVOIP as a third-party component on your own status page.
Check It Out

Tailored Communication, Your Way

Alongside our new status page, we’ve also launched an all-new Communication Preferences Form inside Partner Central—because staying informed should be simple and customizable.

Here’s how it works:

  • New contacts are automatically subscribed to Platform and Status Updates.
  • Marketing & General Information emails are opt-in only, so you get what you need—nothing more.
  • Primary contacts will continue receiving all important updates to keep your team aligned.
  • Preferences can be managed directly in Partner Central in both the Sales and Marketing Hub.
Update Your Email Preferences

What This Means for You

With these changes, you’ll experience:

  • Faster, clearer updates during service events
  • Total control over how and where you receive information
  • A better, more responsive experience across the board

We’re always looking for ways to improve how we serve our partners—and this is just the beginning. If you need help with setup or have any questions, reach out to your Success Manager or email us at [email protected].

Thanks for being part of the journey. Let’s keep building better—together!