The Cloudie Report
August 28, 2025
Stay informed, stay ahead, and as always—stay connected with OITVOIP!
New OIT Datacenters Hosted on Oracle Cloud Infrastructure
We’re excited to announce that OIT is rolling out new datacenters on Oracle Cloud Infrastructure. With this launch, we’ve introduced major upgrades that boost reliability, performance, and monitoring—all with zero downtime during migration.
Migration Timeline
- Aug 25, 2025: Pre-migration window opens for early access
- Sep 8, 2025: Proactive support begins
- Sep 15, 2025: Firewall/IP whitelist updates due
- Sep 15, 2025: GRR servers migrate to IAD
- Sep 17, 2025: LAS servers migrate to PHX
- No downtime expected—most devices migrate automatically
- Manual device updates may be required for legacy or manually registered devices
Customers with firewalls whitelisting IPs or using legacy devices without SRV/hostname support must complete updates before the cutoff to avoid interruptions. For instructions on how to manually update, visit the documentation for your legacy device here: https://voipdocs.io/en_US/provisioning.
Additional resources, provisioning guides, and the full IP/feature list are available in our Partner Portal, and our team is standing by at [email protected] to ensure every migration goes smoothly.
Learn more about what OITVOIP has to offer.
Are you looking for a communication system that works best for your business? Book a demo with our sales team today to learn more about our VoIP solutions.
CloudieConnect Survey
Help shape the future of CloudieConnect. Your feedback drives our improvements. Take our quick survey and make your voice heard.
ChannelCon 2025 Highlights
ChannelCon 2025 was a game-changer! From human-centric IT panels to booth buzz, see what happened. Watch our recap video now.
Channel Program
Discover why MSPs choose OITVOIP. Our updated Channel Program profile shows how we simplify VoIP and scale smarter. Check it out.
Man on the Street
MSPGC25 proved it’s all about community over sales. Watch Man on the Street episode 2 to see the spirit that makes this event special.
MSPs: Is your “fast” actually slowing you down?
Slow is smooth, smooth is fast. Learn how the best MSPs build systems that prevent chaos and deliver real speed. Read our latest blog.
CloudieConnect v5.13.3
We’re pleased to announce that CloudieConnect version 5.13.3 is now live on both iOS and Android app stores and ready for download.
What’s Fixed:
This release addresses an issue where group MMS content would not display properly when opening chat conversations.
Get the Update:
Update your app through the App Store (iOS) or Google Play Store (Android) to access the latest improvements.
Not using CloudieConnect yet? Check out the full announcement here for all the details.
For complete release notes and technical details, visit Voipdocs.
Take Our CloudieConnect Survey Today!
We’re always looking for ways to make CloudieConnect even better, and your feedback plays a big part in shaping its future. Our short survey takes just a few minutes and gives us valuable insight into how CloudieConnect supports your business and where we can improve.
Your input is already making an impact! In our latest release, version 5.13.3, we were able to quickly resolve an issue where group MMS content wasn’t displaying properly in chat conversations—thanks to feedback from partners like you.
We appreciate you taking the time to share your thoughts and help us keep innovating!
CloudieConnect v5.13.3
We’re pleased to announce that CloudieConnect version 5.13.3 is now live on both iOS and Android app stores and ready for download.
What’s Fixed:
This release addresses an issue where group MMS content would not display properly when opening chat conversations.
Get the Update:
Update your app through the App Store (iOS) or Google Play Store (Android) to access the latest improvements.
Not using CloudieConnect yet? Check out the full announcement here for all the details.
For complete release notes and technical details, visit Voipdocs.
No Fluff, Just Facts: What We Brought (and Learned) at ChannelCon 2025
ChannelCon 2025 is in the books, and let’s just say: it delivered! OITVOIP hit the ground running in Nashville, kicking things off at the GTIA Community Pre-Day where our CEO, Ray Orsini, joined a standout panel on “Human-Centric IT.” The conversation dug into how empathy, transparency, and human-first thinking can (and should) shape how MSPs deliver service in today’s tech landscape — a message that resonated across the board.
From there, it was all hands on deck at Booth #520. What stood out? The demand for tools that actually work, a clear appetite for collaboration, and a community that’s done with outdated vendor games.
Missed the action? We’ve got you covered. Our ChannelCon 2025 Recap Video is live!
Are you Part of the Channel Program? Link With Us!
If you haven’t checked out OITVOIP on Channel Program lately, now’s the time. Our profile is packed with updated insights on how we’re helping MSPs simplify VoIP, deliver better support, and scale smarter — all without the vendor fluff. Whether you’re already familiar with us or just exploring new options, our Channel Program listing is a solid place to start. Take a look and see why partners continue to choose OITVOIP.
Man on the Street – Episode 2
In episode 2 of Man on the Street, recorded live at MSPGC25, one theme stood out loud and clear: this event isn’t about sales pitches — it’s about people. Attendees shared that what keeps them coming back year after year: a focus on community and education, with vendors and MSPs alike showing up to share knowledge and support one another. As one organizer put it, “I do this because I want to see everyone get better — that whole rising tide concept”.
Whether it’s a first-time conference-goer or a third-year volunteer, the energy is the same: MSPGC thrives because of the people who show up to lift each other up. Catch the full episode on our YouTube channel to see the conversations and community spirit in action.
MSPs: Is your “fast” actually slowing you down?
There’s a saying from military training: “Slow is smooth, smooth is fast.” For MSPs, especially in VoIP deployments and support, this mindset can mean the difference between chaos and consistency. The best results come from building smoother systems—like stronger documentation, smarter onboarding, and clearer processes—that reduce rework and build client trust.
Check out the full blog to see how these practices can save time, strengthen client relationships, and make speed your default.